To schedule your appointment, contact your company, which will carry out the process with the agreements area by email:

conventions@virgiliogalvis.com

Population: Applies to special and business agreements at special rates.

NOTE: Please follow the instructions, these will be informed to you at the time of assigning the appointment.

In case of cancellation, please inform us 24 hours in advance, remember that by informing us in time we give the opportunity to another person to be attended to.

Upon arrival at the Mobile Ophthalmological Unit, go to the reception where you must announce yourself, at least 10 minutes in advance to complete the administrative procedures before the appointment time.

The admissions professional will receive the patient's personal data that is recorded in a database (Clinical History) and will indicate the steps to follow during their stay in the Mobile Ophthalmology Unit.

If necessary, present your authorization, identification document and moderator fee (if applicable) and update your contact information.

A survey will be given to you to evaluate our services at the end of your care. Please deposit it at the exit in the mailbox in the waiting room of the Mobile Ophthalmology Unit.

You must wait 15 minutes to be attended to. If you come with a companion, we recommend waiting outside the unit with the exception of adults over 70 years of age, children under 10 years of age and people with disabilities.

You must wait in the room for the call of the professional who will attend to the exam or consultation.

When you enter the office, remember to wear a mask, there you can ask the health professional questions related to your care. It is important that you follow the instructions for the proper development of the exam or assessment in consultation. If you feel any discomfort, please report it immediately.

At the end of the consultation, the health professional will give you special care instructions, subsequent tests if necessary, and a medical order, as well as the delivery date of the results, if diagnostic tests were performed.

You will also find our Vioptica commercial advisor who will accompany you in your choice of frames and lenses if necessary.

Some results may take up to four (4) days. Others are processed immediately and delivered 20 minutes after the test is performed. To claim the results you must present your identity document or authorization to third parties if it is not the patient who claims them.